Shipping & delivery

Home delivery

Bicycles are delivered via our own delivery service. We deliver exclusively
within the Netherlands, with the exception of the Frisian Wadden Islands and areas for which
restrictions imposed by legislation or regulations (such as environmental zones or zero-emission zones)
apply to our delivery methods. Delivery charges may vary depending on the product and are
communicated in advance. Individual accessories are supplied by an external party; these
The costs will be passed on to you. Collection of bicycles and/or accessories from our shop is
free of charge at all times.

Delivery time

The delivery time for a bicycle depends on current stock levels. If the bicycle is
in stock, we will arrange the delivery date with you. If a bike is not
If the item is out of stock, the customer will be notified by email of the expected delivery date. To
No rights may be derived from the delivery times stated.

Communication regarding delivery

Our delivery service will contact you by phone no later than one day before delivery
We will contact you to let you know the expected delivery window. This means you won’t have to
to be available throughout the day.

Place of delivery

Delivery will be made to the front door on the ground floor. If the property is located on
if it is located on a floor or forms part of a complex comprising several dwellings, the
Bicycles will be delivered to the main entrance of the building, provided it is accessible by car.

If this is not possible, we will meet at an external venue.